Last updated: 2026-09-22
WAVING CROPS AGRI SOLUTION (OPC) PRIVATE LIMITED (“we”, “us”, “our”) operates this website. This policy explains what personal information we collect, why we collect it, and how we handle it.
Information We Collect
- Information you provide. Name, email address, phone number, billing address, shipping address and GSTIN if supplied for invoicing, entered when you place an order, create an account or submit an enquiry.
- Transaction information. Order details, invoice records and payment status. We do not collect or store card numbers, UPI PINs, net banking credentials or any other payment credentials. Payments are processed by our payment gateway partner, and those details are handled entirely by them.
- Technical information. IP address, browser type, device type and pages visited, collected automatically to operate and secure the website.
How We Use It
To process and deliver your order; to issue GST invoices; to communicate about orders, deliveries, returns and refunds; to respond to enquiries; to prevent fraud and misuse; and to meet our obligations under Indian law.
We do not sell, rent or trade your personal information.
Who We Share It With
- Logistics partners — name, delivery address and phone number, only as needed to deliver your order.
- Payment gateway — order amount and reference, to process your payment.
- Statutory authorities — where disclosure is required by Indian law or a valid legal order.
Cookies
We use cookies to keep items in your cart, to keep you signed in and to understand how the site is used. You can disable cookies in your browser, though the cart and checkout will not function correctly without them.
Data Retention
Order and invoice records are retained for the period required under Indian tax and company law. Enquiry records are retained for up to 24 months.
Data Security
The site is served over HTTPS. Access to customer data is limited to personnel who need it to fulfil orders and answer support requests.
Your Rights
You may request access to, correction of, or deletion of your personal information by writing to {{EMAIL}}. Records we are required by law to retain, such as tax invoices, cannot be deleted before that period expires. We respond to such requests within 30 days.
Children
This website is not directed at persons under 18. We do not knowingly collect information from children.
Changes
We may update this policy. The revised version will be posted on this page with a new “Last updated” date.
Contact
{{EMAIL}} · {{PHONE}} · {{ADDRESS}}, Mahoba, Uttar Pradesh, India